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To help prevent this from happening again, research the lifting capacity of your standing desk. Pay special attention to whether that number is base only or base + worksurface. For example, if the manufacturer states “Total Lifting Capacity Base Only: 325 lbs,” that means whatever you put on top of the base (worksurface, monitors, keyboard tray, etc.) cannot exceed 325 lbs.
3. The control box cycles out
A table’s control box can only go up and down so many times before it needs to rest. This is something that’s referred to as the Duty Cycle. The Duty cycle tells us the maximum amount of time the control box can be active (moving the desk up or down) and how long it needs to be inactive (in its rest stage).
If the control box reaches the maximum amount of active time, it will turn on a mandatory rest period to prevent overheating. So, when you’re desk stops working all of a sudden, don’t panic.
4. Desk has a lower container stop
A lower container stop is a setting a user creates to reprogram the desk’s minimum height. So, instead of being able to go all the way down to 24”, you can set the minimum height to 28”. They’re used to prevent collisions between your sit stand desk and another object, like a chair or mobile pedestal.
How to fix this
You will need to either change or delete the lower container stop to make the table go up past the current setting. To do that, follow the instructions provided by the desk’s manufacturer.
Fixing your standing desk can be overwhelming. Start here.
There are many different reasons why your standing desk is getting stuck, and it can be challenging to find the correct way to fix it.
This list may not include every reason for why your sit stand desk won’t go up or down. The table may not be assembled correctly or there may be other manufacturing defects.
However, this list does share the most common causes and solutions and is a great place to start when you first notice that your desk won’t move.
If you were to call your desk’s manufacturer, technical support likely go through this same troubleshooting list that we went through in this article. Tackling these common causes first on your own can either completely solve the problem, or help save you time on the phone with tech support if it happens to be a malfunctioning issue.